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Serving Burton, MI and surrounding areas. (810) 204-9905
Effective Date: January 1, 2026
By accessing the Custom Burton Concrete website at concreteburton.com, requesting a quote, or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services. These terms apply to all visitors, customers, and anyone who interacts with us through our site or any other channel.
Custom Burton Concrete is a concrete contractor based in Burton, MI. We provide residential and commercial concrete services, including but not limited to driveways, patios, sidewalks, foundations, slabs, retaining walls, and decorative concrete work.
All services are performed within our service area in and around Genesee County, Michigan. We reserve the right to decline any project at our discretion. Engaging us for a free estimate does not constitute a service agreement. A service agreement is only formed when both parties have signed a written contract and a deposit has been received.
All written estimates provided by Custom Burton Concrete are based on the site conditions observed at the time of the on-site visit and the scope of work described at that time. Estimates are valid for 30 days from the date of issue unless otherwise stated.
An estimate is not a binding contract. Pricing may change if the scope of work changes after the estimate is issued, if concealed conditions are discovered during work (such as unexpected soil conditions or existing buried structures), or if material costs increase significantly between the estimate and the project start date.
Any changes to the scope of work after a contract has been signed will be documented in a written change order, which must be approved by both parties before additional work begins.
Work is scheduled based on crew availability, permit approval timelines, and weather conditions. Concrete work requires temperatures above 40 degrees Fahrenheit at the time of the pour and during the initial curing period. We reserve the right to reschedule any job due to weather, safety concerns, or circumstances beyond our control. We will provide advance notice of any reschedule whenever possible.
If you need to cancel a scheduled project after a deposit has been paid, please notify us as soon as possible. Cancellations made more than 5 business days before the scheduled start date will receive a full refund of any deposit paid, less any permit fees already incurred on your behalf. Cancellations made within 5 business days of the scheduled start date may result in forfeiture of the deposit, as materials and crew time may have been committed.
If we cancel a project due to circumstances on our end (other than weather or force majeure), any deposit paid will be refunded in full within 10 business days.
Payment schedules are outlined in each individual written contract. In general, projects require a deposit before work begins, with the remaining balance due upon substantial completion of the work. The specific deposit amount and payment milestones will be documented in your written contract.
Final payment is due upon project completion and the customer walk-through. Work will not be considered complete until the customer has had the opportunity to inspect the finished work. If a dispute arises about the quality or completeness of work, the customer must notify us in writing within 3 business days of the walk-through.
Accounts not paid within 30 days of the due date may be subject to a late fee. We reserve the right to pursue all available legal remedies for unpaid balances, including filing a mechanics lien on the property where work was performed.
Before work begins, the customer is responsible for:
Custom Burton Concrete is not responsible for damage to underground utilities or structures that were not disclosed or properly marked before work began. We will contact MISS DIG prior to any excavation for our own scope of work, but the customer is responsible for notifying us of any private utilities not covered by MISS DIG markings.
Custom Burton Concrete warrants that all work will be performed in a professional manner consistent with industry standards for concrete construction in Michigan. If a defect in workmanship is identified within one year of project completion, we will assess the issue and, if the defect is determined to be due to our workmanship, remedy it at no additional charge.
This warranty does not cover:
This warranty is the exclusive remedy for workmanship defects and is in lieu of all other warranties, express or implied, to the fullest extent permitted by law.
To the fullest extent permitted by applicable law, Custom Burton Concrete shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or our services, even if we have been advised of the possibility of such damages.
Our total liability to any customer for any claim arising from a project shall not exceed the total amount paid by that customer for the specific project giving rise to the claim. This limitation applies regardless of the form of the action - whether in contract, tort, or otherwise.
The content on the Custom Burton Concrete website is provided for general informational purposes only. We make reasonable efforts to keep information accurate and current, but we make no guarantees about the completeness or accuracy of any information on the site. Nothing on the site constitutes professional engineering advice or a guarantee of any particular project outcome. Reliance on website content without an on-site assessment is at the user's own risk.
All content on the Custom Burton Concrete website - including text, images, logos, and page layouts - is the property of Custom Burton Concrete or its content providers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.
If a dispute arises between you and Custom Burton Concrete, we ask that you contact us first to try to resolve it informally. Most issues can be resolved with a direct conversation. You can reach us at (810) 204-9905 or contact@concreteburton.com.
If informal resolution is not possible, disputes shall be resolved through binding arbitration in Genesee County, Michigan, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property or prevent irreparable harm. The prevailing party in any such proceeding shall be entitled to recover reasonable attorney fees and costs.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any legal proceedings not subject to the arbitration clause above shall be brought in the appropriate courts of Genesee County, Michigan.
We may update these Terms and Conditions from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms. We encourage you to review this page periodically.
Questions about these Terms and Conditions? Reach us here:
Custom Burton Concrete